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Technical Infrastructure

The INDEPENDENT digital support infrastructure for joined-up care delivery builds on a range of technologies. Different ICT-based services are supported across the pilot sites including telecare and telehealth, video and audio conferencing connecting care recipients and informal carers with a care team, Electronic Health Records accessible not only to health professionals but also to other members of the care team, CRM tools for the management of the user’s information, and web applications to ensure openness and ubiquitous access.

The pilots implement innovative solutions in a flexible manner, thereby responding to actual demand by users and service provider organisations at a given site. To this end, INDEPENDENT has defined a reference architecture that provides the openness and flexibility needed to integrate a wide range of services. 

The architecture also ensures the scalability, interoperability and reliability that will be required for the future scaling up of the INDEPENDENT services and integration of any new service components.